Contact information

Contact Toy Walk

Thank you for shopping with Toy Walk!
We’re here to assist with any questions or pre-purchase inquiries.
Because we rigorously inspect, test, and securely pack every order by hand—and are happy to share real-time photos and videos of your packed product prior to dispatch upon request—all sales are final, and we do not accept returns, exchanges, or refunds.
Please feel free to reach out to us using any of our store locations below:

Our Store Locations & Contact Details

  • Thane Store (Maharashtra): Shop No. 6, Avila Building, Near The Walk, Hiranandani Estate, Thane West, Thane, Maharashtra – 400607 
    Phone/WhatsApp: 9653655766 
    Store Timings: 10:00 AM – 10:00 PM
  • Ahmedabad Store (Gujarat): Shop No. 49, 3B Shyamal, 100 Feet Anand Nagar Rd, Near Shyamal Cross Road, Satellite, Ahmedabad, Gujarat – 380015 
    Phone: 8591157594 
    Store Timings: 10:00 AM – 10:00 PM
  • Surat Store (Gujarat): Shop No. 5 & 6, Prime Shoppers, Opp. Safal Square, University Rd, Vesu, Surat, Gujarat – 395007 
    Phone: 7863887511 
    Store Timings: 10:00 AM – 10:30 PM
  • Vapi Store (Gujarat): Ground Floor, Sonorous A, Shop No. A-29, Station Char Rasta, Opposite Circuit House, Koparli, Vapi, Gujarat – 396191 
    Phone: 8160375766 
    Store Timings: 10:00 AM – 9:30 PM

How to Reach Us

For order inquiries, product questions, or to request photos and videos of your items before shipping, please call, WhatsApp, or email us.

Official Support Email: toywalk191018@gmail.com
Customer Support Hours: 11:00 AM – 5:00 PM (Monday to Saturday)